Trauma informed UX

Trauma Informed UX Review

Design sensitive product moments with pacing, containment, and choice.

I help teams think through how users may encounter grief, shame, family trauma, relational wounds, discrimination, dissociation, sexuality, money, spirituality, or identity inside a product.

User safety

Depth is not always care.

Some products assume that deeper reflection is automatically better. For users carrying trauma, shame, or intense attachment wounds, that can be destabilizing.

A trauma informed product does not need to avoid sensitive material. It needs to offer pacing, choice, containment, and clear support when the product is not enough.

What changes

UX that gives users more agency.

Small shifts in hierarchy, language, affordances, and response patterns can make a product feel safer and more trustworthy.

Pacing

Prompts ask less too quickly and leave room for what feels manageable.

Containment

The product names limits and offers grounding when users may be activated.

Choice

Users can pause, redirect, skip, or seek human support without feeling like they failed.

Make sensitive flows more trauma informed.

I can review your product experience for clinical, ethical, and emotional risk.

Book a consultation